Commercial Account Manager

**If you run toward knowledge and problem-solving, join us**:
In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

**Commercial Account Manager**:
Melbourne, Victoria, Australia

**Job category**: APAC Sales

**Job ID**: 125974-en_US

**About NetApp**

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

**Job summary**:
NetApp is looking for a Commercial Account Manager to join our exceptional sales team in Melbourne. We are looking for a motivated sales person to understand and sell NetApp's full Product, cloud and professional services portfolio to new and existing NetApp customers across top commercial accounts in VIC, as well as maintaining positive on-going relationships to meet evolving customer needs. Working in conjunction with channel partners, your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. You will be supported by Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role.

**Job requirements**:
The essential responsibilities of the Commercial Account Manager are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:

- Leverage existing industry contacts in the technology space in order to acquire new customers
- Identify, source and initiate contact with new prospects
- Manage the sales pipeline to quickly grow prospects into new customers
- Further develop existing customer relationships to increase our product utilization
- Enhance ongoing communication to maintain high customer satisfaction levels
- Proactively identify and address support issues in a timely manner Responsible for the creation, implementation and execution of sales plans
- Regular forecasting and reporting of revenue
- Maintain and demonstrate both a commercial and technical understanding of NetApp’s products and services in order to appeal to a broad customer audience
- Attend and speak at tradeshows and conferences Manage RFP responses Provide, or facilitate training opportunities for your accounts

**Skills & experience required**:

- 8 to 12 years of overall experience is preferred with at least 5 years of experience in an IT enterprise space with strong understanding of its’ sales cycle and know-hows in managing this segment of the business
- Strong verbal and written communications skills, including presentation skills.
- Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp
- Ability to work collaboratively with employees within department and across functions.
- Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
- Aptitude for understanding how technology products and solutions solve business problems.
- Conversant in the space of Data Centre and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience

Did you know

**Why NetApp?**

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial sa