Collections Officer

9 hours ago

Rivervale, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

Interested in Finance? Come and Join the Bunnings Finance team as a Collections Officer

About the role:
As the Collections Officer you will be accountable for a specific group of credit customers. You will be responsible for the reconciliation, collection, maintenance and query resolution for this group of accounts.

You will also manage internal and external phone calls in large volumes as we average 1000 calls daily as such you will be working at a fast pace in a highly skilled dynamic Team.

This role will be based within our Credit Department located at our Store Support Centre in Rivervale.

You will need:
- Intermediate - Advanced Excel skills will be highly desired- To be resilient, open to learning and can adapt to business needs- Well-developed interpersonal skills- A commitment to providing excellence in customer service- To be able to work autonomously and as part of a team- To be able to work under pressure at a fast pace and multitask.

The Bunnings Credit Department offers a great place to work within a strong Team environment. We are looking for a high-energy, can-do attitude Team player with strong values to ensure a happy and safe work environment.

You’ll be part of a workplace where you’ll feel like you belong.

There’s so much on offer when you’re part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there’s the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.

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