High-Tech Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000
Job Description

A Premium Support Engineer plays a vital role in ensuring customer satisfaction by delivering exceptional post-implementation product support. Their primary focus is on identifying and resolving technical issues related to SUSE products.


Responsibilities
  • Respond to customer inquiries within defined time frames, providing timely and effective solutions to their problems.
  • Understand customer needs to identify opportunities for further growth and development.
  • Work effectively in dynamic environments, managing multiple priorities and tasks with ease.
  • Manage pressure in high-stakes situations, remaining calm and composed under intense scrutiny.

Requirements
  • Bachelor's degree or equivalent experience in a relevant field.
  • A minimum of 5 years' experience in relevant technologies and customer environments, with a strong understanding of high-tech and software industries.
  • Extensive experience in managing complex technical environments, with a proven track record of success.
  • Relevant industry qualifications where applicable, demonstrating expertise in the field.

Preferred Skills
  • Excellent verbal and written communication skills in English, with the ability to articulate complex technical concepts to non-technical stakeholders.

  • High-Tech Pipe Fabrication Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeFabricator Full time $93,446 - $118,590

    High-Tech Pipe Fabrication SpecialistWe are seeking a highly skilled pipe fabrication specialist to deliver projects of national significance.

  • High-Tech Joinery Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $65,000 - $72,000

    Joinery SpecialistAs a skilled joinery specialist, you will be responsible for operating high-tech machinery to craft precision joinery components. This is an exciting opportunity to work with a talented team in a modern factory environment.About the Role:Operate complex machinery to produce high-quality joinery componentsDevelop and maintain strong...

  • High-Tech Assembly Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeElectromechanical Full time $100,000 - $120,000

    Electromechanical Assembly SpecialistWe are seeking a highly skilled specialist to diagnose and repair complex electromechanical assemblies. As a key member of the Remanufacturing team, you will be responsible for identifying and rectifying issues with high-tech products.This role requires a strong understanding of electro-mechanical systems, as well as...

  • Tech Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $105,000

    Job Opportunity: Tech Support SpecialistWe are seeking a highly skilled and customer-focused professional to join our team as a Tech Support Specialist. In this critical role, you will be the first point of contact for users seeking technical assistance, providing end-to-end incident management expertise.Key Responsibilities:Serve as the initial point of...

  • Tech Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $72,000 - $82,000

    Tech Support SpecialistDeliver high-quality technical support for daily operations of our organisation's ICT systems.Key Responsibilities:Provide exceptional customer service and meet or exceed defined SLAsEvaluate performance issues with internal and external providers to prevent adverse impacts on business continuityCoordinate setup activities for...

  • High-Tech Support Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExpert Full time $90,000 - $120,000

    Job Title: High-Tech Support ExpertSolution-oriented and proactive professional required to provide technical assistance to enterprise customers. The ideal candidate will possess excellent communication skills, analytical mindset, and hands-on experience in troubleshooting Linux operating systems and containerization/orchestration technologies.Key...

  • Tech Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $65,000 - $95,000

    Tech Support SpecialistWe are seeking an experienced Tech Support Specialist to join our team. This is a great opportunity for someone who is passionate about providing excellent customer service and support.Job Description:The successful candidate will be responsible for providing technical support to end-users via phone, email, and in-person. They will...

  • High-Tech Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechSupport Full time $72,843 - $114,956

    Job OverviewWe are seeking a skilled professional to join our team as an Tech Support Engineer. This role involves providing technical support and assistance to our staff on-site at our Sydney office.The ideal candidate will have strong technical skills, excellent communication abilities, and the ability to work effectively in a team environment.About the...

  • Tech Support

    2 weeks ago

    Sydney, New South Wales, Australia The Onset Group Full time

    OverviewSshhCan You Keep a SECRET?Specialist Helpdesk / Technician | Windows 10/11Williamtown, NSW12 Month Contract (Potential to Extend)NV1 Clearance RequiredReady to put your tech skills to work... under wraps?Join a globally respected private organisation supporting an Australian Government operation.This is your chance to work behind the...

  • High-Tech Support Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeExpert Full time $123,456 - $143,824

    Job TitleA High-Tech Support Expert is responsible for delivering exceptional post-implementation product support to enterprise customers, resolving technical issues related to software products.The successful candidate will build relationships with assigned accounts' technical and management staff, gaining insight into their deployments and business needs....