Customer Service Management Lead
2 days ago
Drakes Supermarkets, Australia's largest independently-owned supermarket chain, is seeking highly motivated and dedicated individuals to fill various roles in Customer Service Management.
About the RoleThis exciting opportunity will see you working as a part of an enthusiastic team in a highly competitive supermarket environment. As a Customer Service Management lead, you will be expected to demonstrate unparalleled commitment to customer service, passion, and enthusiasm with a hands-on approach.
- Front-end knowledge is essential for success in this role.
- You will be required to liaise with both team members and management effectively.
- Strong leadership and delegation skills are crucial in motivating a team and achieving sales targets.
As a leader, you will be responsible for coaching, training, and performance managing team members to ensure they meet their full potential.
About UsDrakes Supermarkets is a family-owned and operated private company that prides itself on providing excellent career opportunities within its growing organisation.
We offer multiple opportunities across all areas of Adelaide, making this an ideal chance for those looking to take their careers to the next level.
Key Responsibilities- Lead by example, demonstrating a positive attitude and ability to problem-solve under pressure.
- Motivate and inspire team members to achieve their best.
- Communicate effectively with management, team members, customers, and external stakeholders.
In exchange for your hard work and dedication, we offer a competitive salary package, including:
Salary and BenefitsWe estimate the salary for this position to be around $60,000 - $80,000 per annum, depending on experience and qualifications.
In addition to a competitive salary, we also offer a range of benefits, including professional development opportunities, a dynamic and supportive work environment, and recognition and rewards for outstanding performance.
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