Customer Service Management Lead

1 day ago


Adelaide, South Australia Drakes Supermarkets Full time

Unlock a rewarding career in Customer Service Management with Drake Supermarkets

We are seeking a highly motivated and experienced professional to join our dynamic team as a Customer Service Management Lead. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty across all areas of our business.

Key Responsibilities:

  • Develop and implement customer service strategies to drive business growth and customer satisfaction
  • Lead and manage a team of customer service representatives to ensure exceptional customer experiences
  • Collaborate with cross-functional teams to identify and resolve customer issues
  • Monitor and analyze customer feedback to inform business decisions

Requirements:

  • Proven experience in customer service management or a related field
  • Strong leadership and communication skills
  • Ability to analyze data and make informed business decisions
  • Passion for delivering exceptional customer experiences

At Drake Supermarkets, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity



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