Current jobs related to Helpdesk Technical Support Professional - Melbourne, Victoria - Milestone IT (Milestone Information Technology)

  • Helpdesk Support Assistant

    6 days ago

    Melbourne, Victoria, Australia Ltnetwork Full time

    We are Ltnetwork, a leading provider of marketing and brand management solutions for franchise and multi-location businesses.As a Helpdesk Support Assistant, you will play a critical role in delivering exceptional customer service support to our clients across Australia and internationally.To succeed in this role, you will need to have experience working...

  • Technical Customer Support Expert

    5 days ago

    Melbourne, Victoria, Australia Appetency Recruitment Services Full time

    Preferred QualificationsWhile not essential, having the following qualifications would be advantageous:Experience using a Ticketing system / RMM Tool and PSA softwareExperience providing support via remote toolsExperience handling Technical Service TicketsProfessional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.Client Experience...

  • Technical Support Coordinator

    4 days ago

    Melbourne, Victoria, Australia Cityfm Full time

    About Our TeamCritical Incident Desk at City FM Australia is a dynamic team that provides world-class support to our customers. As a Technical Support Coordinator, you will play a key role in managing high volumes of calls, resolving incidents, and reporting to managers, while maintaining a professional and courteous demeanor.To succeed in this role, you...

  • Helpdesk IT Service Delivery

    6 days ago

    Melbourne, Victoria, Australia Royal Australian and New Zealand College of Psychiatrists (RANZCP) Full time

    Are you an IT professional looking for a challenging and rewarding role? We are seeking an experienced IT Helpdesk Administrator to join our team at the Royal Australian and New Zealand College of Psychiatrists in Melbourne, CBD.In this role, you will be responsible for delivering exceptional IT support to our staff and ensuring that our technology...

  • Technical Support Specialist

    1 day ago

    Melbourne, Victoria, Australia MUJI Retail (Australia) Pty Ltd Full time

    About UsMUJI Retail (Australia) Pty Ltd is a leading international retailer offering a wide range of high-quality, environmentally friendly products.We are seeking an experienced Technical Support Specialist to join our IT team on a part-time basis. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our IT systems...

  • Technical Service Desk Professional

    3 days ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Milestone Information Technology (Milestone IT) is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Servicedesk consultant.This is a fantastic opportunity for someone looking for a challenging and exciting role within a small team environment. As a Helpdesk IT Consultant, you will be responsible...

  • Technical Service Desk Specialist

    4 days ago

    Melbourne, Victoria, Australia Michael Page Australia Full time

    About Our CompanyWe are Michael Page Australia, a leading recruitment agency in the professional services sector.Job OverviewWe are seeking a highly skilled Helpdesk Operations Expert to join our dynamic team.Key Responsibilities:Provide technical support to clients and candidates via phone, email, or chat.Collaborate with the IT team on system upgrades and...

  • IT Support Professional

    4 days ago

    Melbourne, Victoria, Australia MUJI Retail (Australia) Full time

    Job OverviewMUJI Retail (Australia) is a leading global brand offering high-quality, environmentally friendly products across various categories. With over 800 stores worldwide and an expanding presence in Australia, we are seeking a skilled IT Support Coordinator to join our team.Key ResponsibilitiesProvide first-line technical support for internal...

  • Technical Customer Service Role

    6 days ago

    Melbourne, Victoria, Australia Ltnetwork Full time

    Ltnetwork is an innovative marketing and brand management platform that empowers businesses to take control of their brand consistency and performance.We are looking for a skilled Helpdesk Support Assistant to join our Australian team and provide exceptional customer service support to our clients.The successful candidate will have experience working with...

  • Level 3 Technical Service Engineer

    5 days ago

    Melbourne, Victoria, Australia Appetency Recruitment Services Full time

    About the RoleThis Senior Helpdesk Engineer role interacts directly with our clientele via phone, email, and occasionally onsite visits.ResponsibilitiesThe successful candidate will have experience working on Helpdesk systems and possess excellent customer service skills. The ideal candidate will be able to multitask, prioritise and manage time efficiently...

  • Digital Stack Support Specialist

    6 days ago

    Melbourne, Victoria, Australia Ltnetwork Full time

    At Ltnetwork, we are seeking a highly motivated Helpdesk Support Assistant to join our team in Melbourne.Your primary role will be to work closely with our Product Support Manager and provide exceptional technical customer service support to our clients.We are looking for someone who is passionate about technology, has excellent communication skills, and can...

  • Technical Support Professional

    4 days ago

    Melbourne, Victoria, Australia Amazon Full time

    Delivering Best-In-Class Technical SupportAmazon Robotics is seeking talented engineers to join our Technical Support Engineering team in Melbourne, Australia.We combine technical expertise, customer obsession, and problem-solving skills to deliver exceptional results. If you thrive on solving complex technical problems, this could be the perfect opportunity...

  • Technical Support Professional

    17 hours ago

    Melbourne, Victoria, Australia Michael Page Australia Full time

    About Michael Page AustraliaOur client is a leading Australian property and construction company renowned for its innovative projects and industry leadership. With a strong focus on delivering high-quality construction solutions, they have built a reputation for excellence in the property sector.The company is committed to fostering a collaborative and...

  • Technical Support Professional

    4 days ago

    Melbourne, Victoria, Australia Fujitsu Full time

    We are seeking enthusiastic individuals to join our team as Service Desk Officers. This role is perfect for those with two or three years of experience in customer service and technical support.As a Service Desk Officer, you will be the first point of contact for end-users, providing support and troubleshooting technical issues while working in a dynamic,...

  • Technical Support Specialist

    4 days ago

    Melbourne, Victoria, Australia LGT – Private Banking und Asset Management Full time

    About LGT CrestoneWe are a leading provider of institutional quality investment portfolios to Australian clients, with a strong focus on best-in-class advice and a deep understanding of the private wealth landscape.As a key member of our IT team, you will play a vital part in delivering exceptional support to our business and clients. Your primary...

  • Technical Administrator Royal Australian and New Zealand College of Psychiatrists

    6 days ago

    Melbourne, Victoria, Australia Royal Australian and New Zealand College of Psychiatrists (RANZCP) Full time

    We are looking for a highly skilled IT Helpdesk Administrator to join our team at the Royal Australian and New Zealand College of Psychiatrists in Melbourne, CBD. The successful candidate will be responsible for delivering exceptional IT support to our staff and ensuring that our technology infrastructure runs smoothly.This is a full-time role with a...

  • Marketing and Brand Management Platform Support

    6 days ago

    Melbourne, Victoria, Australia Ltnetwork Full time

    Join us at Ltnetwork, where innovation meets excellence!We are seeking a talented Helpdesk Support Assistant to join our Melbourne-based team and provide exceptional customer service support to our clients.The successful candidate will have experience working with Jira and Jira Service Management, as well as a strong understanding of social media platforms...

  • Helpdesk IT Consultant

    3 days ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Are you a highly motivated and organized individual looking for a new challenge? Milestone IT is seeking an experienced IT Servicedesk consultant to join their team.As a Technical Service Desk Professional, you will be responsible for:Providing technical support to usersEscalating complex issues to senior techniciansDocumenting all interactions and...

  • Technical Integration Specialist

    3 days ago

    Melbourne, Victoria, Australia BruntWork Full time

    BruntWork is seeking a skilled Technical Integration Specialist to join its team. As an Integrations Business Analyst, you will play a crucial role in managing client integrations and ensuring smooth technical implementations.About the RoleThis position combines technical expertise with strong client communication skills to deliver exceptional integration...

  • Technical Service Delivery Manager

    3 days ago

    Melbourne, Victoria, Australia ClearCompany Full time

    About the RoleWe are currently seeking an experienced Field Engineer to join our Service Delivery Team at ClearCompany. As a key member of our team, you will play a critical role in delivering world-class IT services to our clients.Your primary goal will be to handle escalated support requests on-site or remotely, and manage the planning and rollout of...

Helpdesk Technical Support Professional

1 week ago

Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Part time

Milestone IT (Milestone Information Technology) is partnering with an esteemed organization to hire an experienced IT Helpdesk Support specialist.

The selected candidate will need to complete a comprehensive, 3-week full-time training program, Monday to Friday, on-site. Post-training, they will join a small team of IT specialists who deliver Level 1 support to users on-site and remotely.

Key Objectives:

  • To provide technical support through phone calls
  • To log and resolve user tickets efficiently
  • Offer hands-on support with device setup and software installation
  • Configure and deploy network infrastructure
  • Ensure Client's Network stability and security
  • Identify and rectify technical issues using effective troubleshooting techniques

Necessary Qualifications:

  • Solid grasp of Ticketing System principles
  • Experience with Windows 10 Operating Systems
  • Competence in Microsoft Office applications
  • Knowledge of Active Directory architecture
  • Strong analytical and problem-solving skills
  • Aptitude for teamwork and collaboration

This presents a wonderful opportunity for someone seeking a fulfilling and engaging career path.