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Client Relations Coordinator

2 months ago


Port Macquarie, New South Wales, Australia SCA Full time

About Us

Southern Cross Austereo is a premier media entertainment organization in Australia, known for its extensive reach across Radio, TV, and Digital platforms. Our mission is to Entertain, Inform & Inspire Australians at any time and from anywhere.

In 2021, we introduced LiSTNR, a tailored and personalized Audio-On-Demand platform, which includes the Hit & Triple M Networks, numerous music stations, and a vast array of podcasts. LiSTNR stands as Australia's leading podcast network, engaging over 8 million listeners each month.

What We Offer

  • A permanent role based in our dynamic office environment.
  • Opportunities for professional growth, wellness initiatives, and various perks including concert and sports tickets.
  • An industry-leading, inclusive Paid Parental Leave Policy, providing 20 weeks of paid leave for primary caregivers.
  • A supportive and innovative workplace culture that encourages individuality.
  • Flexible working arrangements to help balance professional and personal life.

Role Overview

Are you eager to explore the exciting media landscape? As our new Account Coordinator, you will become part of a collaborative and energetic sales team.

This entry-level position serves as your entry point into the media sector, allowing you to learn, develop, and make a significant impact. We are looking for candidates who possess the right attitude and skills, regardless of prior experience. If you are passionate about a career in media and have a strong desire to succeed in media sales, we would love to hear from you.

Your Responsibilities

  • Support Account Managers with timely and detailed administrative tasks to ensure smooth operations.
  • Provide exceptional service by promptly addressing client inquiries and requests.
  • Collaborate closely with the sales team, assisting with account activities and internal reporting.
  • Engage creatively in designing and preparing client proposals, managing bookings, and producing engaging campaign reports.
  • Actively participate in the creative process, managing briefs, client approvals, and material instructions.
  • Serve as a key contact in the absence of the Account Manager, ensuring client needs are met with a focus on customer satisfaction.

Desired Qualifications

  • A genuine interest in the media industry and a commitment to building a career in media sales.
  • A proactive, enthusiastic team player eager to embrace new challenges and learning opportunities.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.
  • Attention to detail and proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).

At SCA, we are guided by our core values:

  • Collaboration is key.
  • Our people are our strength.
  • We embrace curiosity.
  • We take initiative.
  • Authenticity matters.

Interested? We encourage you to submit your resume through our careers page. We value diverse experiences and perspectives, so even if you don't meet every requirement, we still want to hear from you.