Portfolio Case Manager

9 hours ago

Newcastle, New South Wales, Australia beBeeClaims Full time $90,000 - $125,000
Claims Specialist Role

We are seeking an experienced Claims Specialist to join our team in Newcastle. The successful candidate will be responsible for managing a portfolio of workers compensation claims, working closely with injured workers, employers, and external stakeholders to achieve positive outcomes.

The ideal candidate will have excellent customer service skills, experience in conflict resolution, and the ability to work collaboratively within a supportive team environment. They will also possess strong negotiation and influencing skills, with a passion for resolving complex issues.

In this role, you will have the opportunity to make a positive impact on people's lives every day, providing ongoing support during their return-to-work journey. You will be part of a dynamic team that is committed to helping people get their lives back.

  • Manage a full portfolio of workers compensation claims, focusing on physical and psychological based injuries;
  • Work collaboratively with injured workers, employers, and external stakeholders to develop and implement plans for successful returns to work;
  • Utilize effective communication and negotiation skills to resolve conflicts and achieve positive outcomes;

We offer a range of benefits, including flexible work arrangements, comprehensive training and development opportunities, and a corporate wellbeing program. Our goal is to create a long-term career path for our employees, with opportunities for growth and advancement.

EML is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey.

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