Cyber Security Support Specialist
2 days ago
An exciting opportunity awaits a proactive and dedicated individual with a passion for cybersecurity at Flexhive.
Salary: AU$25-30 per hour (inclusive of 25% casual loading).
About the Role:
We are seeking a skilled Cyber Security Support Specialist to enhance the cyber resilience of small businesses and protect them from cyber threats. As a key member of our team, you will play a pivotal role in providing critical support and solutions to clients, helping them navigate and mitigate cyber risks.
Your Responsibilities Will Include:
- Engage professionally and empathetically with clients via phone-based customer service communication channels
- Develop and maintain technical proficiency in cyber security across diverse technologies and operating systems
- Provide hands-on assistance to improve clients' technical resilience across various devices and operating systems
- Evaluate cyber resilience maturity and risks, referring complex cases to specialists if needed
About You:
To succeed in this role, you should possess exceptional verbal and written communication skills, including engaging people calmly and professionally who are under severe stress. Empathetic, conflict management and resolution skills, strong analytical and problem-solving abilities, and the ability to work independently and as part of a multidisciplinary team are also essential.
A relevant degree or Cert IV is desirable, but not required. What's more important is your passion for cybersecurity and an interest in developing your skills in this field.
Benefits:
This part-time or full-time position offers flexibility and opportunities for career progression. Full training will be provided over 6 weeks. Successful candidates will be required to undergo a Working with Children Check and National Police Check, with any offer of employment subject to satisfactory findings.
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