Community Liaison Officer

1 week ago

Caloundra, Australia beBeeCustomer Full time $48,000 - $64,000
Frontline Hospitality Team Member

We are seeking an exceptional team player to join our Frontline Hospitality Team. As a key member of our crew, you will be responsible for delivering outstanding customer service and creating memorable experiences for our guests.

Job Summary:

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure. If you are a motivated and enthusiastic individual who is passionate about providing exceptional service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service and create a positive experience for all guests
  • Work collaboratively as part of a high-performing team to achieve business objectives
  • Develop and maintain a thorough knowledge of our products and services
  • Upsell and promote our offerings to enhance revenue growth
  • Participate in ongoing training and development programs to enhance skills and knowledge

Requirements:

To be considered for this exciting opportunity, applicants must possess:

  • A strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Relevant qualifications or certifications (RSA, Safe Food Handling Certificate)

What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive hourly rate with penalty rates for weekend and public holiday work
  • Half-price gym membership for yourself and a partner, with no lock-in contract
  • A complimentary personal training session every 6-8 weeks
  • In-house Leadership Development Program
  • Complimentary barista-made coffees and soft drinks
  • Free parking
  • Participation in our employee recognition and rewards program
  • Ongoing training and growth opportunities
  • The chance to work with a great team of hospitality professionals

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