
Careers Liaison Officer
2 days ago
We are seeking a highly skilled and dedicated Administration/Scheduling Officer to join our team. As an integral part of our organization, you will be responsible for managing client and worker enquiries via telephone or email with empathy and professionalism ensuring exceptional customer service.
Your primary duties will include:
- Managing client and worker enquiries via telephone or email
- Cultivating strong relations with clients and workers
- Ensuring trust and confidence in the services we provide
- General administration duties including printing, scanning and filing of documentation into online systems and portals
You will also be required to participate in the on-call roster and work closely with the scheduler to meet ad-hoc scheduling and rostering requirements.
Required Skills and QualificationsTo be successful in this role, you will need to possess the following skills and qualifications:
- Friendly and positive attitude
- Determined to make a difference
- Client-focused behaviour, showing empathy and treating others with dignity and respect
- Natural relationship builder, honest, helpful and dependable
- Work rights in Australia
- Qualification in business administration (desirable but not essential)
- Applicable industry licences, including NDIS and Blue Card
- National criminal history/police check or willingness to obtain
As a valued member of our team, you will enjoy the following benefits:
- Competitive pay
- Career development opportunities
- Reward and recognition program
In addition to your salary, you will also have access to our 'Right About You' rewards program from day one, providing you with a range of benefits and perks.
If you are looking to take the next step in your career and join a supportive, ambitious and fun employer, please submit your application today.
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