Knowledge Manager

2 days ago

Sydney, New South Wales, Australia beBeeKnowledgeManagementAdvisor Full time $90,000 - $120,000

The Role of a Knowledge Management Advisor

Organizations are constantly seeking ways to improve their operational efficiency and effectiveness. One key area of focus is knowledge management, which involves the creation, sharing, and utilization of knowledge across the organization.

This role is designed for individuals who can develop and implement effective knowledge management strategies that drive business outcomes. The successful candidate will be responsible for managing and delivering multiple initiatives through the uplift or creation of required Standard Operating Procedures (SOPs) and User Guides.

Key Responsibilities:

  • Developing, maintaining, and leading an engagement model with stakeholders on behalf of the knowledge team
  • Leading delivery of changes internally identified within the organization to uplift existing knowledge artifacts
  • Developing, deploying, and maintaining best practice knowledge to sustain or improve capability and effectiveness of knowledge artifacts
  • Maintaining a centralized catalogue of knowledge materials with consideration for audience, reviewers, and owners
  • Owning and maintaining a simple, clear, and consistent document control standard for all knowledge resources in alignment with corporate standards
  • Reporting and analyzing change data to monitor and highlight continuous improvement opportunities by identifying patterns

Requirements:

  • Experience in SharePoint administration
  • Change management/delivery experience and reporting skills
  • Ability to plan and prioritize effectively, organize tasks, and manage competing priorities
  • High attention to detail by completing tasks with thoroughness and accuracy and the ability to quickly identify errors or inconsistencies within information
  • Excellent verbal and written communication skills
  • The ability to work effectively with all levels of business and technical teams, and to tailor your communication style accordingly
  • Demonstrated experience in technical writing, including producing, reviewing, and documenting to a high standard specific to process and procedure writing, including information gathering

Benefits:

The successful candidate will have the opportunity to work on a range of projects, develop new skills, and contribute to the growth and development of the organization.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.

About Us:

We are a dynamic organization committed to excellence in everything we do. We value diversity, equity, and inclusion, and strive to create a workplace culture that is welcoming and inclusive of all employees.

],

  • Knowledge Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time

    Job Overview">The role of the Knowledge Management Advisor will be to provide strategic management and delivery of multiple initiatives through the creation and development of required Standard Operating Procedures and User Guides. The position will support operational teams with the management of knowledge artefacts.Key Responsibilities:Develop, maintain...

  • IT Knowledge Manager

    18 hours ago

    Sydney, New South Wales, Australia beBeeKnowledgeManager Full time $90,000 - $120,000

    Job OverviewWe are seeking an experienced professional to play a key role in optimising knowledge management and asset tracking within IT Service Operations.The successful candidate will ensure that essential IT knowledge is captured, organised, and easily accessible, while IT assets are effectively managed to support seamless service delivery.This is an...

  • Knowledge Manager

    4 weeks ago

    Sydney, New South Wales, Australia ROBERT WALTERS AUSTRALIA Full time

    An exciting opportunity has arisen for a Knowledge Manager to join a highly respected technology services provider in Sydney, where your expertise will be pivotal in shaping the way knowledge is captured, managed, and shared across complex service environments.Play a central role in developing and maintaining robust knowledge management frameworks that...

  • Knowledge Manager

    2 days ago

    Sydney, New South Wales, Australia Healthdirect Australia Full time

    Be responsible for the continual optimisation of processes- Join an organisation dedicated to helping Australians improve their health- Hybrid working between home and our Haymarket office, near Central station**About us**Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians...

  • Knowledge Manager

    18 hours ago

    Sydney, New South Wales, Australia beBeeLearning Full time $90,000 - $110,000

    EML is a leading Workers Compensation and Personal Injury Claims Management business.We help people get their lives back through ongoing support during their return-to-work journey.The OpportunityYou will make a positive impact on someone's life every day as part of our diverse team based in Sydney or Newcastle.As a Learning & Development Design Specialist,...

  • Knowledge Management Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $145,000 - $160,000

    Job Description:This is a mid-senior level position responsible for leading the design, implementation and launch of our knowledge management capability. The ideal candidate will have deep expertise in ServiceNow and experience in optimising knowledge frameworks, configuring ServiceNow Knowledge Management and leading change management and adoption...

  • Knowledge Management Professional

    2 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $90,000 - $125,000

    Job Title: Knowledge Management ProfessionalAbout the PositionWe are seeking an expert in knowledge management to join our team. As a Knowledge Management Professional, you will be responsible for designing and implementing effective knowledge management strategies that drive business outcomes.Main ResponsibilitiesDeveloping and maintaining accurate and...

  • Knowledge Management Strategist

    4 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $145,000 - $160,000

    Job Title:A seasoned Knowledge Management Specialist is needed to lead the design, implementation and launch of a knowledge management capability.About This RoleThe ideal candidate will design and implement a scalable KM strategy and configure the ServiceNow Knowledge Management module, including taxonomy, workflows, templates and governance.They will...

  • ServiceNow Knowledge Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $100,000 - $130,000

    Job Summary:Skillset and Qualifications RequiredExpertise in knowledge management and ServiceNow platform expertise is a mustStrong analytical, problem-solving, and communication skills are essentialAble to work independently with minimal supervision requiredAbout the Role:This role involves developing and implementing effective knowledge management...

  • Dynamic Knowledge Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeKnowledge Full time $90,000 - $120,000

    Transforming Knowledge into ImpactWe are seeking a dynamic professional to lead the charge in transforming how our teams access, share, and apply knowledge through our platform.Key Responsibilities:Develop and execute a knowledge adoption strategy that aligns with business goals and drives engagement as the central knowledge hub for IT service management...