Customer Service Professional for Global Manufacturing Company

2 weeks ago


Clayton South, Victoria, Australia Veritas Recruitment Full time
Job Title: Customer Service Professional for Global Manufacturing Company

We are partnering with a global leader in the manufacturing industry, offering a unique opportunity to join their team as a Junior Customer Service Representative on a temporary basis.

About the Role:

  • Assist customers with inquiries and provide technical support via inbound phone calls (averaging 40-50 calls daily)
  • Collaborate with other departments to resolve customer issues effectively
  • Document customer interactions and resolutions accurately in the CRM system
  • Identify and escalate priority issues to the appropriate teams

Requirements:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • A customer-focused mindset with a passion for delivering exceptional service
  • Ability to multitask and work effectively in a fast-paced environment

Benefits:

  • Work from home two days a week
  • Onsite parking available
  • Opportunity to work with a highly reputable and global company
  • World-class training for career development

Estimated Salary: AU$60,000 - AU$70,000 per annum



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