Front Office Team Lead
7 hours ago
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Westin Perth Hotel. As a key member of our front office department, you will be responsible for providing exceptional guest service, managing hotel operations, and leading a team of receptionists.
Job Responsibilities- Manage the check-in and check-out process for hotel guests, ensuring a seamless and efficient experience.
- Maintain accurate records of guest accounts, including billing and payment information.
- Represent property management in resolving any guest-related issues or concerns.
- Take reservations and respond to guest inquiries in a timely and professional manner.
- Implement new projects and policies as directed by management, while maintaining a high level of productivity and efficiency.
- Cultivate a culture of excellence within the front office team, promoting teamwork, communication, and continuous improvement.
To be successful in this role, you will require:
- A strong background in hospitality management, with a focus on front office operations.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- A proven track record of leadership and team management, with the ability to motivate and develop staff.
- Competency in software packages such as Word, Excel, PowerPoint, and OPERA.
- The ability to work independently and as part of a team, with a flexible attitude and willingness to adapt to changing situations.
As a Front Office Supervisor at Marriott International, you will enjoy a range of benefits, including:
- A competitive salary of $65,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, superannuation, and paid time off.
- The opportunity to work with a global brand leader in the hospitality industry, with a reputation for excellence and innovation.
- Ongoing training and development opportunities, to help you grow and succeed in your career.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
-
Front Office Team Lead
1 week ago
Perth, Western Australia Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Westin Perth Hotel. This is an exciting opportunity for a dynamic individual to lead the front office operations and provide exceptional customer service to our guests.
-
Front Office Team Lead
3 weeks ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is responsible for leading the Front Office team to deliver exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining accurate guest accounts. This role requires a strong customer service focus, excellent communication skills, and the ability to work effectively in a...
-
Front Office Team Lead
1 week ago
Perth, Western Australia Marriott International Full timeDeliver Exceptional Guest ExperiencesWe are seeking a highly skilled and enthusiastic Front Office Supervisor to join our team at The Westin Perth Hotel. This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional guest experiences.About the Role:This key leadership position will be responsible for...
-
Front Office Team Lead
2 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeKey ResponsibilitiesGuest Services Ensure all guest requests are handled efficiently and effectively, adhering to LQA standards.Maintain current knowledge of Hotel's daily events, promotions, and departmental operating hours.Program and issue room keys, ensuring appropriate access levels are granted.Process all charges and postings accurately and...
-
Front Office Team Lead
8 hours ago
Perth, Western Australia Pan Pacific Hotels Group Full timeJoin the esteemed Pan Pacific Hotels Group as a Front Office Team Lead for our prestigious Guest Services department in Perth. We are seeking an exceptional individual to spearhead our front desk operations and provide unparalleled service to our discerning guests.About the RoleWe are looking for a seasoned professional with extensive experience in...
-
Front Office Team Leader
3 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeThe Front Office Team Leader is responsible for leading the Front Office team to ensure smooth daily operations and high team performance. Key responsibilities include:Leading the Front Office team to achieve high performance and excellent guest satisfactionProviding expert guest service to handle inquiries, complaints, and special requestsMaintaining...
-
Duty Manager
1 month ago
Perth, Western Australia Accor Full timeJob Title: Duty Manager - Front Office LeadAs a Duty Manager - Front Office Lead at Accor, you will play a key role in supporting the Front Office Manager in the daily management of the Front Office department. Your responsibilities will include:Supervising and supporting Front Office Team members to ensure the efficient and effective operation of the...
-
Front Office Lead
6 days ago
Perth, Western Australia Marriott International Full timeAbout the RoleAt Marriott International, we are committed to delivering exceptional guest experiences and empowering our team members to succeed.Job DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Westin Perth Hotel. As a key member of our front office team, you will be responsible for ensuring that...
-
Front Office Operations Manager
4 days ago
Perth, Western Australia Accor Full timeAccor Front Office Manager RoleWe are seeking an experienced and skilled professional to join our team as a Front Office Manager. This role will be responsible for leading the front office operations, ensuring exceptional guest experiences, and driving team performance.
-
Front Office Supervisor
4 weeks ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for ensuring a seamless and personalized experience for our guests. As a Front Office Supervisor, you will be the first point of contact for our guests, handling check-ins, check-outs, and resolving any issues that may arise.Key Responsibilities:Manage the front desk...
-
Front Office Supervisor
4 weeks ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Provide excellent customer service, responding to guest inquiries and resolving...
-
Front Office Supervisor
4 weeks ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Supervise a team of front desk staff, providing guidance and support to ensure...
-
Front Office Ambassador
4 days ago
Perth, Western Australia Marriott Full timeThe Westin Perth is seeking a skilled Front Office Ambassador to join their team. As a representative of the hotel, this role is crucial in ensuring that every guest feels welcome and comfortable throughout their stay.About UsMarriott International is the world's leading hospitality company, with over 8,000 properties across 130 countries. Our brand...
-
Front Office Supervisor
4 weeks ago
Perth, Western Australia Marriott International Full timeAbout the Role:The Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage the front desk operations, including check-in, check-out, and guest services.Provide excellent customer service, responding to guest inquiries and resolving...
-
Front Office Experience Leader
6 days ago
Perth, Western Australia Holiday Inn Full timeExceptional Guest ExperiencesWe are seeking an experienced Front Office Supervisor to lead our team in delivering exceptional guest experiences at Holiday Inn West Perth. As a key member of our front office team, you will be responsible for ensuring seamless check-in and check-out processes, handling transactions, and providing local insights to enhance the...
-
Front Office Experience Leader
3 days ago
Perth, Western Australia Holiday Inn Full timeUnlock a Memorable Guest Experience as our Front Office SupervisorAbout Us:Holiday Inn is a world-renowned hotel brand dedicated to delivering exceptional experiences to our guests. We're seeking an accomplished Front Office Supervisor who will take ownership of creating unforgettable memories for our valued customers.Your Role:You'll be the face of our...
-
Front Office Ambassador
2 days ago
Perth, Western Australia Marriott International Full timeJob Summary:The Front Office Ambassador will be responsible for delivering exceptional guest experiences through efficient check-in and departure processes, handling general inquiries, and building long-term customer relationships.
-
Front Office Operations Manager
1 month ago
Perth, Western Australia Accor Full timeFront Office Manager OpportunityWe are seeking an experienced guest experience professional to join our leadership team as Front Office Manager on a full-time basis.As a key member of our hotel operations team, you will be responsible for managing the front office operations across reception, guest relations, telephones, and night audit functions. Your...
-
Front Office Supervisor
2 weeks ago
Perth, Western Australia Holiday Inn Full timeImmerse yourself in delivering unforgettable guest experiences as our Front Office Supervisor.About the RoleWe're seeking a skilled Front Office Supervisor to oversee daily operations, lead a team of Guest Service Agents, and drive exceptional customer service. As a key member of our Front Office team, you'll be responsible for creating a seamless experience...
-
Front Office Experience Leader
2 days ago
Perth, Western Australia Holiday Inn Full timeAbout the RoleWe are seeking a skilled Front Office Experience Leader to join our team at Holiday Inn. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences and leading a team of Guest Service Agents.Job DescriptionKick-start memorable guest experiences with warm welcomes.Manage guest interactions,...