Lead Consultant

6 days ago

Melbourne, Victoria, Australia Marsh Pty Ltd Full time

Marsh Pty Ltd is looking for qualified candidates for the following role:

Lead Consultant – Accident and Health Advisory

Marsh Pty Ltd has emerged as a leader in the employee benefits sector, combining top-tier human resources consultancy with innovative benefits technology to create a distinctive service offering. Our mission is to enhance employee benefit experiences for organizations of all sizes, from small businesses to multinational corporations.

What can you anticipate?

An exceptional opportunity is available within our Accident and Health Consulting Division to manage our extensive client portfolio across the nation. This role will involve overseeing and expanding a range of Accident and Health accounts, providing premier advisory services and operational efficiency. As you familiarize yourself with our offerings, your responsibilities will broaden to include additional services, positioning you as the primary contact for all client insurance requirements.

What benefits do we offer?

At Marsh, we believe that creating an environment where employees can be their authentic selves is essential. We provide a variety of benefits to ensure our team members feel appreciated every day:

  • Comprehensive training and development programs
  • A professional atmosphere where your career trajectory is prioritized and nurtured within our global framework
  • A collaborative team culture with enthusiastic and supportive colleagues
  • Genuine work-life balance and adaptable working conditions

Your responsibilities will include:

  • Overseeing a portfolio of significant Accident & Health clients along with related People Risk policies
  • Providing support to the Principal Consultant in managing large accounts
  • Delivering exceptional customer service, claims support, and expert advice to all stakeholders
  • Developing and executing the team’s vision and strategy, including renewal management, sales initiatives, talent development, operational excellence, and channel management
  • Meeting established revenue and expense targets
  • Contributing to the success of divisional business objectives
  • Identifying and cultivating new business opportunities
  • Ensuring timely and accurate preparation and delivery of client-related documentation
  • Promoting the MMB team within the broader Marsh organization

Your daily tasks may involve:

  • Engaging with clients through calls, in-person presentations, and meetings with senior executives
  • Providing high-quality customer service and claims advocacy
  • Delivering superior consulting services in People Risk
  • Building robust relationships with all stakeholders, including internal teams and external clients
  • Effectively managing account inquiries
  • Gaining a comprehensive understanding of client needs and our service offerings
  • Participating in industry events and training sessions
  • Potential travel for client engagements

Qualifications required:

  • Tier 1 FSRA Compliance
  • Qualified Practicing Insurance Broker status
  • Experience in the insurance sector, particularly in Accident & Health
  • Ability to quickly adapt and learn new concepts
  • Strong negotiation, presentation, and interpersonal skills
  • Self-driven with the ability to work independently while being part of a larger team

Are you prepared to join us?

We welcome applications from candidates who possess the necessary authorization to work in Australia. Successful candidates will undergo a criminal and bankruptcy check prior to employment.

Marsh is a premier insurance broker and risk advisor, with a global workforce of over 45,000 professionals serving clients in more than 130 countries. We provide data-driven risk solutions and advisory services to both commercial and individual clients. Marsh is part of Marsh McLennan, a leading professional services firm specializing in risk, strategy, and people.

Marsh McLennan is dedicated to fostering a diverse, inclusive, and flexible workplace. We strive to attract and retain top talent while embracing diversity in all its forms.

We are committed to a hybrid work model, allowing for remote work while also encouraging collaboration and professional development through in-office interactions. All employees are expected to be present in their local office or with clients at least three days a week.

Marsh is proud to be recognized as a Family Friendly Workplace and an endorsed employer. For more information on our benefits and policies, please refer to our official resources.

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