Customer Experience Manager
2 weeks ago
As a key member of our team, you will be responsible for delivering exceptional in-store customer experiences that drive loyalty and revenue growth.
The Role:
- Motivate and lead your team to deliver a world-class customer experience.
- Encourage team members to invest in education and develop their skills.
- Lead the way with in-store tasks, delivering regular coaching and mentoring to store teams.
- Create an environment that values diversity and inclusivity.
- Build a culture that is centred around understanding our community and utilising customer feedback.
The Ideal Candidate:
- Uses initiative and intuition to understand their team and inspire them to make a difference.
- Is passionate about people development and motivates others to reach their potential.
- Is comfortable in a fast-paced environment and uses forward thinking in decision-making.
- Brings energy to the team by being their authentic self and doing the right thing for the team, customers, and community.
- Uses an inspiring and collaborative approach to communication.
How We Support Our People:
An exclusive discount card for Endeavour Group brands, including ALH pubs, Woolworths, and Big W. Access to Endeavour Wellbeing Support, our Employee Assistance Program.
Grow your career within Dan Murphy's and the wider Endeavour Group network.
We're looking for a passionate and dedicated individual who shares our values and is excited about the opportunity to join our team.
Candidates will be required to complete a functional screening assessment as part of the recruitment process.
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