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Relationship Coordinator
2 weeks ago
We are seeking an experienced customer service professional to join our team as a Relationship Coordinator. This role involves providing exceptional support to clients through various communication channels.
A typical day in this position may include:
- Responding to client inquiries and resolving issues promptly and professionally
- Troubleshooting technical problems and escalating them to supervisors when necessary
- Maintaining accurate records and updating client information in our system
- Collaborating with colleagues to achieve shared goals and improve processes
To excel in this role, you will require:
- Proven experience in customer-facing roles, preferably in a fast-paced environment
- Excellent communication and problem-solving skills, with the ability to work well under pressure
- A keen eye for detail and a commitment to delivering high-quality results
- Familiarity with IT systems and software, including G-Suite, Adobe products, and Freshdesk
This role offers a range of benefits, including:
- A flexible work arrangement that allows you to balance your work and personal life
- A comprehensive parental leave policy and wellness program
- Access to exclusive discounts and perks through our employee benefits platform