Administrative Support Specialist

3 weeks ago


Parramatta Park, Queensland, Australia KPMG Full time

About the Role

We are seeking a highly organized and self-motivated Administrative Support Specialist to join our team at KPMG. In this role, you will be responsible for providing exceptional customer service support to our national client-facing staff, leading the delivery of administration for our client engagements, and preparing engagement letters, reports, and other documentation.

Your Key Responsibilities

  • Provide strong customer service support to national client-facing staff
  • Lead the end-to-end administration of our client engagements from on-boarding to completion
  • Prepare engagement letters, reports, and other documentation
  • Create and edit job codes in SAP and maintain data integrity
  • Draft and raise bills and client debtor management
  • Use various risk management systems
  • Use accounting software as needed to support the client-facing team
  • Meet set performance KPIs & SLAs

Requirements

We are looking for a team player who is highly organized, enthusiastic, and committed to delivering exceptional customer service. You should have excellent communication skills, both written and verbal, and be proficient in Microsoft Office. Experience in an administrative role, preferably in a high-volume environment, is highly desirable.

What We Offer

  • Flexible working arrangements across home and office
  • State-of-the-art green 6-star Parramatta office in Parramatta Square
  • Employee benefits and rewards program with exclusive access to a range of discounts, offers, and services
  • Dedicated onboarding and training expertise and support
  • Social Committee events dedicated to culture and engagement
  • 26 weeks paid parental leave
  • Paid volunteer leave


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