Administrative Operations Specialist
6 days ago
KPMG is a leading provider of audit, tax and advisory services. Our National Service Centre operates between 7am and 7pm Monday to Friday, offering flexible working arrangements across home and office.
Job SummaryWe are seeking an Administrative Operations Specialist to join our team. As an experienced professional, you will be responsible for delivering exceptional customer service and providing administrative support to our client facing divisions.
Key Responsibilities:- Provide strong customer service support to National client facing staff
- Lead the delivery of administration for KPMG client engagements
- Provide solutions to enquiries through your knowledge of the services we offer
- Prepare engagement letters, reports and other documentation
- Create and edit job codes in SAP and maintain data integrity
- Draft and raise bills and client debtor management
- Use various Risk Management systems
- Use accounting software as needed to support the client facing team
To be considered for this opportunity, your qualifications, skills & experience could include:
- Excellent customer service skills gained in an administration, retail or hospitality environment
- Initiative, self-motivation and a commitment to providing highly responsive customer service
- Outstanding time management, problem solving, and organisational skills gained in a high-volume environment with competing demands
- A collaborative, team-focused mindset and a flexible approach to your work
- Strong written and verbal communication skills
- Intermediate/Advanced Microsoft Office skills
- Flexible working arrangements across home and office – 3 days in office, 2 days at home (optional)
- State-of-the-art green 6-star Parramatta office in Parramatta Square
- Employee benefits and rewards program with exclusive access to a range of discounts, offers and services
- Dedicated onboarding and training expertise and support
- Social Committee events dedicated to culture and engagement
- 26 weeks paid parental leave
- Paid volunteer leave
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