Front Desk Coordinator

3 days ago

Melbourne, Victoria, Australia FourQuarters Recruitment Full time
About Our Client

FourQuarters Recruitment is proud to partner with a top-tier law firm located in the heart of Melbourne's CBD. With a stellar reputation for providing exceptional legal services to some of the world's largest organisations, our client is recognised for their commitment to excellence and exceptional client service.

The Role

We are seeking a polished and proactive Front Desk Coordinator to be the face of the Melbourne office. This is a prime opportunity for an individual who thrives in fast-paced environments and is eager to deliver outstanding service to clients and stakeholders.

Key Responsibilities
  • Greet and welcome clients with a warm and professional demeanor
  • Provide exceptional service to clients and stakeholders, ensuring a seamless and efficient experience
  • Manage phone calls and email correspondence with a high level of accuracy and attention to detail
  • Coordinate and set up meeting rooms for various events, ensuring timely and efficient execution
  • Handle hospitality needs, including preparing coffee, tea, and catering arrangements to impress clients and stakeholders
  • Assist with event coordination and other administrative tasks as needed, demonstrating a proactive and flexible approach
About You

You are a customer-focused professional with experience in front-of-house roles such as Receptionist, Hotel Concierge, or similar. You will be polished and confident to be able to interact with senior professionals in a corporate setting. With exceptional communication skills and a dedication to superior customer service, you will excel in this environment.

Key Skills and Attributes
  • Proven experience in a front-of-house or guest services role, with a strong focus on customer satisfaction
  • Strong dedication to providing exceptional customer service, with a focus on building strong relationships
  • Ability to maintain composure in a dynamic, fast-paced environment, with a high level of adaptability
  • Hospitality experience: making coffee, tea, and setting up catering arrangements to impress clients and stakeholders
  • Commitment to confidentiality and high standards of professionalism, with a strong focus on discretion
  • Excellent attention to detail and communication skills, with a high level of accuracy and efficiency
  • A strong work ethic and proactive attitude, with a focus on delivering outstanding results
What's On Offer
  • Be a part of a highly respected law firm known for its excellence and commitment to client service
  • Enjoy a stable Monday to Friday work schedule, with a high level of job security
  • Permanent position with a competitive salary package, including health and wellbeing benefits and income protection

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