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Night Auditor
2 months ago
We are seeking a highly skilled and detail-oriented Night Auditor to join our team at AccorHotel. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and accommodation services during the night shift.
Key Responsibilities- Guest Services: Provide exceptional customer service to guests, ensuring a warm and welcoming experience throughout their stay.
- Front Desk Operations: Supervise and manage the front desk area, ensuring all procedures and policies are followed.
- Reporting and Administration: Run reports, complete statistical information, and perform other administrative tasks as required.
- Accommodation Management: Ensure the presentation and cleanliness of the lobby and public areas of the hotel.
- Previous Experience: Previous experience in a Front Office role, such as Guest Service Agent.
- Technical Skills: Knowledge of a Property Management System, such as Opera or RMS, is preferred.
- Personal Qualities: Friendly personality, positive attitude, exceptional attention to detail, and strong communication skills.
- Education and Certifications: Unrestricted Driver's License and Responsible Service of Alcohol certificate.
At AccorHotel, we are committed to creating an inclusive and supportive work environment. We offer a positive work culture, global Accor and partner discounts, career progression opportunities, and a supportive team environment.
