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Client Relationship Strategist
2 weeks ago
We are seeking a seasoned relationship builder to manage and grow high-value client accounts, drive business growth, present strategic insights, and resolve complex client needs.
Responsibilities- Develop and maintain strong relationships with key clients.
- Drive business growth through product adoption, presenting insights, and resolving complex client needs.
- Communicate effectively with executive-level stakeholders, tailoring messaging to diverse audiences.
- Lead strategic discussions and presentations, managing executive-level expectations.
- Collaborate with cross-functional teams to deliver high-quality client solutions.
- Minimum 3 years of experience in a customer success, account management, or similar client-facing role.
- Proven ability to communicate effectively with executive-level stakeholders and manage high-value client relationships.
- Confident leading presentations, controlling meetings, and tailoring messaging to diverse audiences.
- Skilled in navigating challenging conversations, providing strategic solutions, and maintaining client trust.
- Strong Excel skills, including pivot tables and VLOOKUPs, to track client data.
- Highly organized and proactive, with a track record of managing multiple high-priority accounts simultaneously.
- Ability to collaborate with cross-functional teams and adapt to changing client needs.
- Background in an agency environment, with experience working on multiple projects simultaneously.
- Prior experience as an account executive or account manager, with a focus on driving business growth and delivering exceptional client results.
- Understanding of business workflows, design principles, and the client lifecycle, with a focus on delivering tailored solutions.
