Head of Client Relationship Strategist

11 hours ago

Melbourne, Victoria, Australia beBeeStrategist Full time $180,000 - $200,000
Job Description

The role of the Head of Client Relationship Strategist is to develop and implement a comprehensive client relationship strategy that drives revenue growth, enhances customer satisfaction, and fosters long-term partnerships.

This strategic position will lead the local sales and marketing efforts, building and executing against a sales plan to deliver profitable revenue growth. The successful candidate will be responsible for executive relationships and stakeholder management within the client base, ensuring high client satisfaction across all business unit functions.

  • Develop and execute a sales plan to achieve revenue growth targets.
  • Lead the revenue forecasting process for Australia, working closely with Finance to ensure an accurate view on expected sales revenues from existing accounts.
  • Responsible for executive relationships and stakeholder management within the client base.
  • Work in conjunction with marketing to develop local marketing campaigns and strategies.
  • Responsible for partner strategy aligned to local business goals.
Key Responsibilities
  • Lead the client relationship team to achieve financial targets for the region.
  • Understand the competitive landscape and customer needs to effectively position SS&C's services.
  • Ensure the client relationship team has well-developed client plans aligned with the region's strategy and business plan to meet revenue goals.
  • Responsible for the well-being, growth, and career development of the client relationship team in Australia, working with HR to ensure high employee engagement.
Requirements
  • Proven track record in client relationships, hitting targets, and growing clients.
  • Strong network within the fund management industry.
  • Proven executive stakeholder management.
  • Demonstrate a high degree of autonomy.
  • Knowledge of Financial Services regulatory environment.
  • A good understanding of the client service model, business strategy, structure, and product offering.
Benefits
  • Flexibility: Hybrid Work Model.
  • Your Future: Income Protection Insurance & Salary Continuance.
  • Work/Life Balance: Generous Bereavement & Compassionate leave.
  • Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance.

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