Business Development Director

4 weeks ago

Melbourne, Victoria, Australia Probe CX Full time

At Probe CX, we're driven by a passion for innovation and a commitment to delivering exceptional customer experiences. As a Business Development Director, you'll play a key role in shaping our growth strategy and leading the charge in CX transformation.

Key Responsibilities:

  • Acquire new customers and drive revenue growth across key segments and verticals.
  • Develop and execute sales strategies to address complex client issues in the customer care domain.
  • Collaborate with internal teams to develop innovative solutions that meet sales targets.
  • Maintain disciplined CRM management throughout all sales opportunities.
  • Build strong relationships with decision-makers to secure new business and maximize Probe Group's value.

Requirements:

  • Demonstrable experience in sales performance in the APAC region.
  • Self-starter with a proven ability to initiate, develop, and grow C-level and senior relationships within target client organizations.
  • Deep understanding of the BPO procurement process and BPO requirements in specific market segments.
  • Excellent communication, relationship building, and interpersonal skills.
  • A positive attitude with an unyielding passion for success.

About Probe CX:

We're a leading provider of customer experience solutions, empowering businesses to amplify their customer experience through digital innovation. Our team is passionate about delivering exceptional results and making a real impact in the industry.

Why Join Us:

At Probe CX, we believe in fostering an inclusive culture that celebrates diversity and talent. We're committed to providing a space for everyone to thrive and grow, with opportunities for professional development and recognition.

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