Customer Service Specialist

2 weeks ago

Sydney, New South Wales, Australia Perpetual Full time

At Perpetual, we're seeking a highly skilled Customer Service Specialist to join our team. This role is an exciting opportunity to provide exceptional service to our clients, ensuring they receive timely and accurate support.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. As a Customer Service Specialist, you will be responsible for:

  • Responding to client inquiries in a timely and professional manner
  • Managing client relationships and resolving issues
  • Collaborating with internal teams to ensure seamless service delivery

If you're a motivated and customer-focused individual, we encourage you to apply for this role.

Key Responsibilities

  • Provide exceptional customer service via phone, email, and in-person
  • Manage client relationships and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Stay up-to-date with product knowledge and industry developments

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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