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Boutique Operations Manager

2 months ago

Melbourne, Victoria, Australia Vacheron Constantin Full time
Boutique Manager/Director

At Vacheron Constantin, we're driven by a passion for excellence and a commitment to innovation. As a Boutique Manager/Director, you'll play a critical role in shaping the future of our luxury timepiece brand.

Key Responsibilities:
  • Develop and implement strategies to drive sales performance and optimize boutique operations
  • Lead and motivate a high-performing team to deliver exceptional customer service and sales results
  • Build and maintain strong relationships with clients, partners, and stakeholders
  • Stay up-to-date with market trends, competitor analysis, and product knowledge to drive business growth
  • Collaborate with cross-functional teams to drive marketing initiatives and PR events
Requirements:
  • Proven experience in sales, customer service, and team leadership in a luxury retail environment
  • Strong business acumen, with a focus on sales performance, customer relationship management, and team development
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Ability to work in a fast-paced environment, with a focus on results-driven performance
  • Knowledge of CRM activities, with a focus on customer relationship management and data analysis
What We Offer:

As a member of the Vacheron Constantin community, you'll have access to a range of benefits, including:

  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • The chance to work with a luxury brand that values excellence and innovation

We're looking for a talented and motivated individual to join our team. If you're passionate about luxury timepieces and have a strong background in sales, customer service, and team leadership, we'd love to hear from you.