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Luxury Boutique Manager

1 month ago

Melbourne, Victoria, Australia Piaget Full time
Job Description

The Luxury Boutique Manager is responsible for driving the success of our boutique by developing and implementing strategies to increase sales and profitability. They will lead a team of sales staff and ensure excellent client service and operational excellence.

Key Responsibilities
  • Develop and implement annual sales strategies and objectives
  • Monitor sales targets and KPIs, and implement corrective actions
  • Build and maintain relationships with concierges and intermediates
  • Implement retail guidelines and tools
  • Provide monthly reporting and propose corrective actions
  • Behave as an ambassador of the brand and provide exceptional client service
  • Manage a team of sales staff and ensure operational excellence
Requirements
  • Minimum 5-7 years of management experience in luxury retail or service
  • Foreign languages not essential but preferred
  • Computer knowledge in Microsoft and SAP
  • Excellent presentation, interpersonal, and problem-solving skills
  • Entrepreneurial spirit and ability to prospect outside the boutique