Strategic Customer Growth Leader

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $150,000
Account Manager Role">

This is a key leadership position that focuses on managing and developing new and existing customer accounts within the state government sector.

The Account Manager will be responsible for engaging with group executives and IT management to grow awareness of the Optus brand and our core products. This includes leading the execution of Optus' strategy within State Government Departments and Community agencies.

The successful candidate will contribute to and lead the execution of central initiatives such as action planning, governance, major pursuits, and executive engagements. They will also lead a team of dedicated and matrixed Pre-Sales, Delivery, and Specialist resources to build positive relationships and deliver world-class enterprise services.

The ideal candidate will have a proven track record in IT or Telecommunications and will be able to successfully implement growth strategies and build customer dedication.

Key responsibilities include:

  • Managing and developing new and existing customer accounts
  • Engaging with group executives and IT management to grow awareness of the Optus brand and our core products
  • Leading the execution of Optus' strategy within State Government Departments and Community agencies
  • Contributing to and leading the execution of central initiatives such as action planning, governance, major pursuits, and executive engagements
  • Leading a team of dedicated and matrixed Pre-Sales, Delivery, and Specialist resources to build positive relationships and deliver world-class enterprise services
Requirements">

To be successful in this role, you will need to demonstrate:

  • A minimum of 2 years' experience in supporting long-term business relationships and strategic business plans
  • Demonstrated success in delivering growth strategies and maintaining high customer happiness
  • Strong leadership skills to influence and lead both direct and indirect reports from Sales, Delivery, and Product & Strategy teams
  • The ability to drive performance and delivery through focus on core strategies and programs
  • Excellent negotiation skills to manage relationships with C-level executives in a competitive environment
Benefits">

This role offers a range of benefits, including:

  • Flexible working arrangements to suit your lifestyle
  • Inclusive carer-neutral paid parental leave of up to 16 weeks
  • Competitive leave including 2 'Connected Leave' days
  • Access to resources, webinars, and support via the 'Parents at Work portal'
  • Opportunities for professional development and growth
  • A vibrant and inclusive workplace culture
Why work with us?">

We are committed to creating a diverse and inclusive workplace culture that values individual differences and promotes equal employment opportunities for all job seekers.

At Optus, we believe that diversity and inclusion are essential to driving innovation and delivering exceptional results.

Our commitment to diversity and inclusion is reflected in our policies and practices, which aim to promote equal employment opportunities and create a workplace culture that is welcoming and inclusive of all employees.

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