
Client Services Coordinator
2 weeks ago
The primary objective of this role is to deliver high-quality services to clients through the online portal.
Key Responsibilities:
- Process client appointments and initiate service processes using end-user software.
- Educate clients on how to apply for services via the website and submit required documentation.
- Prepare and review documents, reports, and logs for accurate record-keeping.
- Collaborate with colleagues to ensure accurate reporting for management.
- Maintain confidentiality regarding all client information.
- Scan and upload client documentation for benefit determination.
- Attend training sessions to enhance skills and knowledge.
Requirements:
- High School Diploma or equivalent.
- At least one year of experience in a related field.
Additional Conditions:
- Pass pre-employment assessments, including background checks.
- We are an Equal Opportunity Employer and provide reasonable accommodations under the ADA.
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