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Client Relationship Manager

1 month ago


Sydney, New South Wales, Australia Perigon Group Full time

Job Overview:

We are seeking an experienced Client Relationship Manager to join our team at Perigon Group. As a key member of our client services team, you will play a crucial role in ensuring the delivery of exceptional service and support to our clients.

About the Role:

The successful candidate will act as the primary point of contact for our clients, providing tailored solutions to meet their needs and expectations. This includes guiding new clients through the onboarding process, developing and maintaining strong relationships, and proactively identifying opportunities for growth and improvement.

Key Responsibilities:

  • Develop and implement effective strategies to build and maintain strong relationships with clients
  • Provide ongoing assistance and support to clients, resolving issues and concerns in a timely manner
  • Monitor client satisfaction and progress, identifying areas for improvement and implementing changes as needed
  • Work closely with internal stakeholders to align client needs with company offerings and drive business growth
  • Communicate effectively with clients and internal teams to ensure seamless service delivery

Requirements:

  • A relevant tertiary qualification and 5 years' experience in managing client relationships within a financial setting
  • Proven ability to build and maintain strong relationships with clients and internal stakeholders
  • Excellent communication and interpersonal skills, with the ability to navigate complex environments
  • Strong analytical capabilities and attention to detail
  • Demonstrated capacity to work collaboratively and develop partnerships across diverse teams

What We Offer:

As a valued member of our team, you can expect a competitive salary package, including $90,000 - $110,000 per annum + super equivalent, based on your experience and qualifications. You will also have access to professional development opportunities and a dynamic working environment that fosters collaboration and growth.