Excellence in Service Leader
4 days ago
Job Summary:
The ideal candidate will possess exceptional leadership skills, a passion for hospitality, and a proven track record of delivering high-quality service.
About the Role:
- Lead exceptional service and create unforgettable guest experiences across Chandelier Bar and Westward.
- Shape the vibe, elevate the service, and energise the team in a high-profile role.
Key Responsibilities:
Servicing Excellence:
- Bring out the best in your team and create a seamless, high-energy service environment.
- Motivate and guide teams toward shared goals with strong communication and interpersonal skills.
- Make decisions and solve problems on the fly with confidence.
- Manage exceptional organisational skills and attention to detail.
- Pursue genuine passion for hospitality and operational excellence.
What We Offer:
- Free employee meals available at our restaurant.
- In-house dry-cleaning service, which is also available for personal use at a discounted rate.
- Subsidised car parking and public transport tickets.
- Discounts available across outlets.
- Employee reward and recognition programmes.
- Fantastic career and professional development opportunities as we grow.
Culture & Values:
We value diversity and inclusion. Our hiring process is based on merit and capability, regardless of gender, race, age, educational background, disability, or religious beliefs.
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