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Sofitel Ambassador

2 months ago

Sydney, New South Wales, Australia SOFITEL Full time
{"Job Title": "Sofitel Ambassador", "Job Description": "Job Summary

We are seeking a highly skilled and dedicated Sofitel Ambassador to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Guest Services: Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
  • Front Desk Operations: Assist with check-in and check-out procedures, handle guest inquiries, and resolve any issues that may arise.
  • Room Preparation: Ensure all rooms are clean, tidy, and prepared for guests, including making beds, restocking amenities, and providing fresh towels.
  • Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
  • Teamwork: Collaborate with other departments to ensure a smooth and efficient operation.
Requirements
  • Flexibility: Ability to work a rotating roster, including evenings, weekends, and public holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Professional Appearance: Maintain a professional appearance at all times, representing the Sofitel brand.
  • Valid Driver's License: Possess a valid driver's license.
What We Offer
  • Industry Benefits: Access to industry benefits worldwide, including accommodation, dining, and lifestyle services.
  • Training and Development: Opportunities for training and development to enhance your skills and knowledge.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full AU working rights are required for this role.

"}