Food and Beverage Attendant

4 weeks ago

Sydney, New South Wales, Australia SOFITEL Full time
Sofitel Dining Experience Ambassador

Discover the essence of luxury hospitality at Sofitel Darling Harbour.

As a Food and Beverage Attendant, you will be part of a dynamic team dedicated to delivering exceptional dining experiences to our guests.

  • Take orders and serve guests with a smile, ensuring their requests are fulfilled promptly and professionally.
  • Work collaboratively as a team member to maintain a high level of service excellence.
  • Ensure the outlet is fully stocked and mise en place is at optimal levels, guaranteeing seamless service delivery.
  • Serve items with flair and professionalism, embodying the "Passion for Excellence" that defines Sofitel.
  • Process payments and manage cash efficiently, maintaining a high level of accuracy and attention to detail.
  • Adhere to departmental procedures, standard operating procedures, and checklists to ensure consistency and quality.
  • Demonstrate a "can-do" attitude, embodying the art of French hospitality and delivering exceptional service to our guests.
  • Perform tasks efficiently and effectively, prioritizing guest satisfaction and experience.
  • Assist in implementing and maintaining Sofitel Brand Standards, ensuring consistency across all dining experiences.
  • Participate in training and development programs, enhancing your skills and knowledge to deliver exceptional service.

Benefits and Rewards

  • Enjoy industry benefits worldwide on accommodation, dining, and lifestyle services.
  • Access daily discounted coffee and Ambassador dining menu.
  • Participate in a unique training platform to enhance your skills and knowledge.

Requirements

  • Highly motivated with excellent attention to detail.
  • Experience in a similar role, preferably in a luxury hospitality setting.
  • Strong communication skills, with the ability to work effectively with guests and colleagues.
  • Display a professional appearance, representing the Sofitel brand with pride.
  • Ability to work a rotating roster, including weekends and public holidays.
  • Hold a current RSA certificate.

Note: Full AU working rights are required for this role.

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