Human Resources Manager

2 days ago

Brisbane, Queensland, Australia Stamford Hotels & Resorts Full time

Human Resources Manager

Stamford Hotels & Resorts is seeking a highly skilled Human Resources Manager to join our team in Brisbane. As a key member of our HR department, you will be responsible for managing and monitoring manpower budgets, working closely with General Managers and Heads of Departments to allocate resources efficiently, and critically reviewing proposals affecting changes in headcount establishments and manpower budgets.

Key Responsibilities:

  • Manage and monitor manpower budgets to ensure optimal resource allocation
  • Work closely with General Managers and Heads of Departments to allocate resources efficiently
  • Critically review proposals affecting changes in headcount establishments and manpower budgets
  • Manage all relevant HR budget and the utilization of budget items
  • Be the custodian of The Stamford Way, propagating Stamford's vision, mission, CREDOs, and service standards, and leading by example
  • Ensure all employees deliver the Stamford Service experience to guests at all times
  • Track guest feedback and ensure relevant departments rectify issues as required
  • Partner with General Managers, Heads of Departments, and stakeholders to enable excellent delivery of HR services and advisory
  • Ensure all relevant Policies and Procedures are understood and complied with by all team members
  • Analyze trends and metrics, and use such data to develop more effective and relevant HR solutions for the hotel/assigned portfolio
  • Support business operations by effectively and adequately supplying the right resources as and when required
  • Lead/be responsible for the successful induction of all new hires
  • Manage the Performance Management program and ensure managers conduct regular reviews as required
  • Administer employee benefits and organize yearly flu vaccination exercise for employees
  • Ensure disputes and disciplinary cases are handled in a professional and timely manner
  • Ensure all employees' records are maintained accurately and completely
  • Manage all key cycles such as salary reviews, succession planning exercises, manpower budget planning, and development of training calendars

About You:

  • Skills/Knowledge: Tertiary qualifications in Human Resource Management or equivalent, strong command of written and spoken English, technology savvy in and familiar in computer systems (e.g., Microsoft Office, HR systems, and databases), in-depth knowledge of labor law, industrial relations, and HR best practices, minimum five years of relevant experience in the Hospitality industry, experience leading a team of staff, experience in managing/liaising with key stakeholders
  • Attributes: commercially/financially savvy, hands-on leader, analytical and highly numerate, people-oriented, attention to details, logical thinker and effective problem solver, good organizer and planner, responsible to follow tasks through to completion, team player with a positive, can-do attitude, passion for hospitality, aligns personal values with the Stamford Way

You should have full working rights to work in Australia.

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