Therapeutic Support Manager

2 days ago


Sydney, New South Wales, Australia Lifestyle Solutions Full time
About the Role

We are seeking a highly skilled and experienced Therapeutic Support Manager to join our team at Lifestyle Solutions. As a Therapeutic Support Manager, you will play a critical role in providing support, supervision, and guidance to our team of Youth Support Workers. Your primary responsibility will be to ensure the coordination of all services at the Intensive Therapeutic Care Home site, guaranteeing the needs of the children and young people are being met in consultation with relevant stakeholders.

Key Responsibilities
  • Provide regular supervision and support to the TSW within the team, including implementing probation periods for new staff and annual performance reviews of team members.
  • Develop, implement and review comprehensive induction programs for your houses and assist with Intensive Therapeutic Care Program induction.
  • Identify, implement or facilitate ongoing training needs for your team members, including maintaining a training register via our learning and development team.
  • Give guidance and support for the TSW ensuring they are meeting legislative and procedural requirements for the CYP in our care.
  • Manage work performance of team members as needed or required, including assisting with the investigation of allegations, complaints and concerns raised in consultation with the Operations Manager and Senior Operations Manager.
  • Assist the Therapeutic Specialist to conduct fortnightly Care Team Meetings.
  • Give guidance and support to TSW in relation to the CYP we Support, including the implementation of care plans/ leaving care plans and goals and the work needing to be completed in relation to each CYP.
  • Ensure all team members are completing all required documentation and tasks reflecting work completed, especially tasks which relate directly to a CYP case plans, futures planning and permanency planning.
  • Ensure team members are following legislative and OOHC standard requirements.
About Us

Lifestyle Solutions provides services to people with disability, young people, and children in Out of Home Care, their families, and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic, and caring. We believe everyone is equal and stands for everyone in society having equal opportunity and equal respect.

We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right.

What We Offer
  • Hourly rate based on SCHADS 5.1
  • Salary packaging options included up to $16 K p/a salary sacrifice, Meal, and Entertainment card (up to $2,300 p/a), novated lease
  • Ongoing training and career development opportunities
  • Crisis and incident support from the national 24/7 Incident Response team

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.

As part of our process selected applicants will be required to undergo employment screening and probity checks prior to commencing, including a National Police Check Clearance.



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