Manager of Therapeutic Support Services

1 week ago


Sydney, New South Wales, Australia Lifestyle Solutions Full time
  • Position Title: Therapeutic Support Manager
  • Employment Type: Full-Time Permanent
  • Location: Vineyard

As a Therapeutic Support Manager, you will oversee a dedicated team of support professionals, ensuring the delivery of therapeutic care to children and young individuals within our out-of-home care framework. Your leadership will be pivotal in fostering an environment of exceptional support, guidance, and management.

Key Responsibilities:

  • Offer mentorship, supervision, and coaching to the Therapeutic Youth Workers.
  • Oversee roster management and maintain adequate staffing levels.
  • Coordinate daily care activities for children and young people.
  • Monitor and facilitate the execution of care plans, documentation, and reviews.
  • Ensure the provision of quality life story work by the Therapeutic Youth Workers.
  • Address and manage both informal and formal feedback and complaints.
  • Guarantee compliance with mandatory internal and external reporting requirements.

Requirements:

  • Proven management experience with children and young people in out-of-home care, particularly those with disabilities or complex needs arising from trauma.
  • Experience in managing staff in high-pressure situations.
  • In-depth knowledge of relevant legislation, Out of Home Care Standards, and applicable policies.
  • Ability to implement culturally sensitive practices with diverse communities.
  • Strong oral and written communication skills, along with demonstrated administrative and computer proficiency.
  • Capacity to collaborate effectively within multidisciplinary teams.
  • Possession of a valid Driver's License.
  • Willingness to work outside standard business hours.
  • Current Working with Children Check.
  • Covid-19 vaccination status.

Benefits:

  • Salary packaging options, including potential salary sacrifice benefits.
  • Access to crisis and incident support from a national 24/7 Incident Response team.
  • Opportunities for professional growth and career advancement.

About Lifestyle Solutions:

Lifestyle Solutions is dedicated to providing high-quality services to individuals with disabilities, children, and young people in out-of-home care, along with their families and communities. Our mission is to deliver reliable, responsive, and compassionate support that empowers our clients to achieve their goals. We are committed to equality and believe in the fundamental right of every individual to access quality services.

Our organization prioritizes the safety and well-being of children and young people, requiring all applicants to undergo a thorough screening process prior to employment.



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