Therapeutic Support Manager

2 months ago

Sydney, New South Wales, Australia Lifestyle Solutions Full time
About the Role

Lifestyle Solutions is seeking a highly skilled and experienced Therapeutic Support Manager to lead our team of support workers in providing therapeutic care to children and young people in our out of home care services.

Key Responsibilities
  • Provide support, supervision, and coaching to the team of Therapeutic Youth Workers
  • Manage and maintain rosters and appropriate staffing levels
  • Coordinate and monitor the implementation of documentation, plans, and reviews
  • Ensure quality life story work by the Therapeutic Youth Workers
  • Manage informal and formal complaints and feedback
  • Ensure mandatory internal and external reporting occurs
Requirements
  • Relevant management experience of children and young people in out of home care who have a disability and/or complex care needs due to trauma-based background
  • Experience managing staff who regularly face crisis situations in the course of their work
  • Knowledge and experience to work within the relevant legislation, out of home care standards, policies, and procedures
  • Capacity to apply culturally appropriate practices with Aboriginal and culturally and linguistically diverse communities
  • Excellent oral and written communication and demonstrated administration skills and computer literacy
  • Ability to work collaboratively as a member of a multidisciplinary team
  • Current driver's license
  • Willingness to work outside of business hours
  • Current working with children check
  • Vaccinated against Covid-19
What We Offer
  • Salary packaging options including up to $16K p/a salary sacrifice
  • Crisis and incident support from national 24/7 incident response team
  • Opportunities for career advancement

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