Customer Experience Manager

1 day ago

Broome, Australia beBeeRetail Full time $62,000 - $86,000
Be a Retail Leader with Excellence

As an Assistant Store Manager, you will be responsible for driving retail leadership and managing a team of sales associates. Your goal will be to create a customer-centric environment that fosters memorable shopping experiences.

The ideal candidate should possess strong communication skills, leadership abilities, and the capacity to manage inventory effectively. They should also have experience working in fast-paced retail environments and enjoy interacting with customers.

  • Key Responsibilities:
  • Lead a high-performing team by mentoring, coaching, and setting goals.
  • Manage inventory levels, maintaining a visually appealing store display.
  • Deliver exceptional customer service through friendly interactions and effective problem-solving.
  • Collaborate with colleagues to achieve sales targets and drive business results.
  • Complete administrative tasks such as payroll, rostering, and liquor inventory management.
About You

To succeed in this role, you will require:

  • Experience in a leadership or supervisory position within a retail or hospitality environment.
  • Excellent communication and interpersonal skills.
  • A passion for delivering outstanding customer experiences.
  • The ability to work independently and as part of a team.
  • Relevant certifications, such as RSA, or willingness to obtain them if not already held.
What's in It for You?

We offer a range of benefits that can enhance your career growth and well-being:

  • A competitive salary and benefits package.
  • Professional development opportunities to help you grow.
  • A supportive team environment with opportunities for collaboration.
  • Employee recognition programs that celebrate achievements.
  • Access to exclusive product discounts and promotions.

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