Retail: Customer Service

1 week ago

Broome, Australia Telstra Full time $50,000 - $80,000 per year
Employment TypePermanentClosing Date30 Dec :59pmJob TitleTelstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description

Telstra is hiring

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers. 

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about.  Some of these include:

  • 30% off Telstra services

  • Exclusive discounts and offers across 240 brands and partners

  • A flexible, inclusive approach to parental leave – do it your way

  • Unlimited access to 17000 learning programs – something for everyone

  • Monthly performance rewards and recognition programs

  • There's more Benefits Your Way - Telstra

We're hiring.

  • We are currently hiring at Broome Store

  • Full-Time roles available

  • Store hours vary – please check out Find us - Telstra

Is it you we're looking for?

We're on the lookout for talent to join our team in-store.  A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers

  • An appetite to quickly develop customised solutions for customers

  • A drive to reach (and exceed) sales targets and KPIs

  • The hunger to learn and grow within the role (and beyond)

  • A positive and resilient approach to customer service within a busy environment

  • Experience in a customer-facing role

Hit Apply now

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue.  Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

  • Retail: Part Time Customer Service

    2 weeks ago

    Broome, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date29 Nov :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant BROOMEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Sales

    6 days ago

    Broome, Australia Genuine Parts Company Full time $60,000 - $80,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Are you a gearhead with a knack for customer service? Ready to turbocharge your day-to-day and steer shoppers toward the perfect automotive parts? We're hunting for a Retail Assistant who's as passionate about cars as they are...

  • Retail Merchandiser

    6 days ago

    Broome, Australia CROSSMARK Australia Full time $40,000 - $80,000 per year

    Retail Merchandiser – Broome - WA (Car and License Required) Live in Broome or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark, a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours per week, Monday to Friday. No experience...

  • Customer Sales

    5 days ago

    Broome WA, Australia Repco Full time $40,000 - $60,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Are you a gearhead with a knack for customer service? Ready to turbocharge your day-to-day and steer shoppers toward the perfect automotive parts? We're hunting for a Retail Assistant who's as passionate about cars as they are...

  • Retail Postage Sorter

    6 days ago

    Broome, Australia Australia Post Full time $30,000 - $50,000 per year

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...

  • Assistant Store Manager

    1 week ago

    Broome, Australia Ampol Full time $60,000 - $90,000 per year

    At Ampol, We're Powered by PeopleWe're transforming the concept of convenience and need dynamic retail leaders to shape our vision. As a key player in our team, you'll use your experience to coach and inspire our retail staff, enhance their customer service and operational skills, and embody the Ampol brand.Job DescriptionOur Assistant Store Managers assist...

  • Assistant Store Manager

    3 days ago

    Broome, Australia Euro Garages AU Full time $62,000 - $100,000 per year

    $62,000k Salary + 10.5% super + Bonus + DiscountsPermanent Full Time (40 Hours/week)Location: Broome, 6725We are looking for an Assistant Store Manager at Broome, 6725 to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth.Your positive attitude...

  • Urgent! Full Time Store Manager| Prouds Broome

    2 weeks ago

    Broome, Australia Prouds Jewellers Pty. Ltd. Full time

    Prouds The Jewellers Broome, Broome, Western Australia, Australia Posted Sunday 13 July 2025 at 2:00 pm - Australia’s largest family-owned jewellery retailer - Commission and bonus schemes to reward and recognise your achievements - Generous staff discounts across our wide range of beautiful products We are renowned, high-quality and timeless Are you a...

  • Store Assistant

    2 weeks ago

    Broome, Australia Australian Red Cross Full time $54,000 - $108,000 per year

    Casual retail position – recycled and new donated stockFlexible hours, weekend work may be requiredBuild relationships and provide exceptional customer serviceAbout usEvery purchase at our shops supports Australian Red Cross teams helping people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific. Right now, we are in...

  • Service Coordinator

    1 week ago

    Broome, Australia Bazlec West Pty Ltd Full time $60,000 - $80,000 per year

    Scheduling Coordinator Wanted | Amazing Offer & Opportunity | Apply TodayGreat pay with $35-40 p/h Potential for WFH day Company tech provided Fun & supportive culture with a team & boss who'll look after you Tech & Training provided Time off over Christmas Enjoy a paid day off for your birthday every year Would you love to be part of a talented team...