Medical Front Desk Coordinator

3 days ago


Melbourne, Victoria, Australia beBeeCommunication Full time $41,600 - $52,800
Medical Front Desk Coordinator Job Summary

Our team is seeking a skilled and detail-oriented Medical Front Desk Coordinator to join our busy healthcare organization. This part-time position involves managing the front desk operations, providing exceptional customer service, and ensuring seamless patient flow.

The ideal candidate will possess prior experience in medical reception or administration/office environments, with excellent communication skills and the ability to multitask efficiently.

  • Manage patient files, appointments, and billing transactions accurately and securely.
  • Utilize Best Practice software (Advantage) to streamline administrative tasks and maintain accurate records.
  • Provide timely and effective support to patients, answering phone calls, and responding to emails in a professional and courteous manner.

Key responsibilities include:

  1. Opening and closing the practice premises.
  2. Managing patient results and updating records accordingly.
  3. Triaging patients based on their needs and escalating complex cases to relevant staff members.

As a healthcare worker, you must be fully vaccinated against COVID-19, including your booster shots.

Working closely with other departments, the Medical Front Desk Coordinator will play a vital role in maintaining high-quality patient care and contributing to the overall success of our organization.



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