
Medical Front Desk Coordinator
3 days ago
Our team is seeking a skilled and detail-oriented Medical Front Desk Coordinator to join our busy healthcare organization. This part-time position involves managing the front desk operations, providing exceptional customer service, and ensuring seamless patient flow.
The ideal candidate will possess prior experience in medical reception or administration/office environments, with excellent communication skills and the ability to multitask efficiently.
- Manage patient files, appointments, and billing transactions accurately and securely.
- Utilize Best Practice software (Advantage) to streamline administrative tasks and maintain accurate records.
- Provide timely and effective support to patients, answering phone calls, and responding to emails in a professional and courteous manner.
Key responsibilities include:
- Opening and closing the practice premises.
- Managing patient results and updating records accordingly.
- Triaging patients based on their needs and escalating complex cases to relevant staff members.
As a healthcare worker, you must be fully vaccinated against COVID-19, including your booster shots.
Working closely with other departments, the Medical Front Desk Coordinator will play a vital role in maintaining high-quality patient care and contributing to the overall success of our organization.
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