Front Desk Coordinator
4 days ago
About Us
We are seeking a highly organized and dedicated individual to join our front desk team as a Front Desk Coordinator. As the first point of contact for our clients, you will be responsible for providing excellent customer service and ensuring a seamless experience for all visitors.
The Role:
This is a Full Time/Part Time/Casual opportunity to work in a dynamic and fast-paced environment. You will be part of a close-knit team that is passionate about health and wellness.
Key Responsibilities:
- Booking Appointments and Classes: Use our scheduling system to book appointments and classes for clients.
- Client Record Administration: Maintain accurate and up-to-date records of client information.
- Daily Bookkeeping and Accounting Procedures: Perform daily financial tasks, including processing payments and reconciliations.
- General Tidiness and Cleaning: Ensure the reception area is clean and tidy at all times.
- Liaison with Third Parties: Communicate with doctors, medical centers, and other external parties on behalf of our clients.
- General Customer Service: Provide exceptional customer service to clients, either in person or over the phone.
- Administrative Assistance: Support staff members with administrative tasks, such as data entry and document preparation.
Desired Skills and Qualifications:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with clients and staff.
- Basic Computer Skills: Have basic computer skills, including proficiency in Microsoft Office Suite.
- Organizational Skills: Be highly organized and able to multitask in a fast-paced environment.
- Teamwork and Leadership: Demonstrate strong teamwork and leadership skills, with the ability to work independently and as part of a team.
Benefits:
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
Work Environment:
Our workplace is a modern and comfortable facility, equipped with state-of-the-art technology and equipment.
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