Medical Front Desk Professional
2 weeks ago
We are seeking a highly motivated and organized Medical Front Desk Professional to manage our front office operations in Melbourne.
Key Responsibilities:
- Greet patients warmly and handle all incoming inquiries professionally
- Coordinate patient appointments and communicate effectively with staff
- Enter patient data accurately into medical software and manage billing efficiently
- Liaise with hospitals, other medical practices, and Medicare
- Process urgent investigation results and maintain patient confidentiality
- Work closely with doctors and the practice team to achieve optimal results
- Maintain accurate records and adhere to relevant health and safety standards
- Ensure seamless communication between patients and the practice
- Manage stock orders and petty cash transactions
Ideal Candidate Requirements:
- Excellent communication and interpersonal skills
- Prior experience as a Medical Receptionist or similar role
- Proficiency in Genie Medical Practice Software (Magentus)
- Familiarity with common medical terminology
- Strong computer literacy skills and attention to detail
- Organizational skills and ability to prioritize tasks efficiently
- Punctuality, reliability, and flexibility
- Able to work independently and as part of a team
- Empathy and a drive to make a positive impact
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