Key Customer Experience Lead

6 days ago


Adelaide, South Australia beBeeCustomer Full time $155,000
Customer Experience Leader

This key role involves shaping the strategic direction of customer-facing services, ensuring alignment with community goals.

You will drive continuous improvement and innovation across your teams, delivering inclusive and accessible services to evolving community needs.

This is an opportunity to enhance our brand reputation through impactful engagement and clear communication.

About the Role

We are seeking a leader who can provide strong leadership to the team, fostering a culture that is outcomes-focused and responsive to community and customer needs.

To succeed in this role, you will:

  • Provide quality advice and strategic insight on areas including customer experience, community engagement, community safety and wellbeing, and emerging customer trends.
  • Champion continuous improvement, innovation, and service excellence across customer experience, communications & marketing, community engagement, community safety, community support and wellbeing.

The Employee Experience

We offer a supportive work environment, competitive salary and conditions, ongoing support for your development and education, and holistic health and wellbeing programs.



  • Adelaide, South Australia beBeeLeadership Full time $90,000 - $110,000

    Customer Service Team LeadAs a seasoned customer service professional, you will have the opportunity to develop and lead a team that provides exceptional service to customers.This role requires strong leadership skills, as well as the ability to motivate and coach team members to consistently deliver high-quality service.Key ResponsibilitiesDevelop and...


  • Adelaide, South Australia beBeeLeadership Full time $90,000 - $120,000

    Customer Service and Grooming Team Lead PositionThe Customer Service and Grooming Team Lead plays a pivotal role in delivering exceptional customer service to clients and internal stakeholders. This position contributes significantly to meeting sales targets across all business lines and collaborates closely with other team members and support areas.Main...


  • Adelaide, South Australia beBeeCustomerFocused Full time $90,000 - $120,000

    Service Excellence ManagerOverview:As a Service Excellence Manager, you will be responsible for delivering exceptional customer experiences and driving operational efficiency in our service teams.Our Service Managers lead by example, setting the standard for open communication, active problem solving, and a positive work environment. You will build a team of...


  • Adelaide, South Australia beBeeCustomerExperience Full time $60,000 - $72,000

    Job OverviewLeverage your leadership skills to drive exceptional customer experiences in-store as a Customer Experience Leader.Main Responsibilities:Mentor and motivate your team to achieve sales growth through exceptional customer service.Foster high levels of customer satisfaction by staying up-to-date on products and working collaboratively with...


  • Adelaide, South Australia Royal Automobile Association Full time

    Are you passionate about creating exceptional customer experiences?Do you thrive on turning insights into action and leading change that truly matters?If so, RAA is ready to welcome you to our team.Why This Role ExistsAt RAA, we're proudly member obsessed.This role is designed to drive meaningful change that enhances how our members engage with us.You'll...


  • Adelaide, South Australia beBeeLoyalty Full time $120,000 - $150,000

    Senior Consultant LoyaltyWe are seeking an expert to drive growth in customers, deposits & transactions through a market leading loyalty proposition.About the Role:Support business outcomes through data-driven insights and strategic recommendations.Drive simplification and velocity in delivery through disciplined execution focus.Join a high-performing team...


  • Adelaide, South Australia beBeeCustomer Full time $90,000 - $130,000

    Job Title: Customer Service LeadThe primary role of this position is to oversee the customer service and sales support team, ensuring they deliver exceptional quality, service, and efficiency to all customers.Manage and coordinate daily activities of the customer service/sales support team, focusing on achieving sustainable and profitable growth.Develop and...


  • Adelaide, South Australia Royal Automobile Association Full time

    Are you passionate about creating exceptional customer experiences?Do you thrive on turning insights into action and leading change that truly matters?If so, RAA is ready to welcome you to our team.Why This Role Exists At RAA, we're proudly member obsessed.This role is designed to drive meaningful change that enhances how our members engage with us.You'll...


  • Adelaide, South Australia beBeeLeadership Full time $90,000 - $110,000

    Job OverviewThis role spearheads the Customer Service and Grooming teams in delivering exceptional customer experiences, driving sales performance, and fostering collaboration with colleagues.About YouProven leadership expertise in customer-facing environmentsExceptional communication and interpersonal skillsAbility to develop and optimize customer service...


  • Adelaide, South Australia beBeeLeadership Full time $39,000 - $45,000

    As a dedicated and passionate professional, you will oversee the customer service department and tailor store offerings to meet the unique needs of customers in your local area.Key Responsibilities:Supervise team members to ensure exceptional customer experiences.Develop excellent communication skills, front-end knowledge, and ability to liaise with...