Customer Experience Manager

6 days ago

Adelaide, South Australia beBeeLeadership Full time $90,000 - $110,000
Job Overview

This role spearheads the Customer Service and Grooming teams in delivering exceptional customer experiences, driving sales performance, and fostering collaboration with colleagues.

About You
  • Proven leadership expertise in customer-facing environments
  • Exceptional communication and interpersonal skills
  • Ability to develop and optimize customer service strategies
  • Proficiency in Microsoft Office suite and aptitude for learning new technologies
Key Responsibilities
  • Lead and mentor the Customer Service and Grooming teams to achieve excellence
  • Monitor staff performance and provide constructive feedback
  • Manage daily operations, including customer registrations and bookings
  • Respond to customer inquiries and resolve issues efficiently
Essential Qualifications
  • CURRENT Driver's License and Police Clearance are mandatory requirements
  • A passion for working with animals is a must

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