Senior Retail Operations Manager

4 days ago


Melbourne, Victoria, Australia MECCA Brands Pty Ltd Full time

At MECCA Brands Pty Ltd, we are seeking an exceptional Senior Retail Operations Manager to lead our Toorak Road store in VIC on a full-time basis. This is a fantastic opportunity for a skilled retail professional to take their career to the next level and join one of Australia's leading prestige beauty retailers.

The estimated annual salary for this role is $120,000 - $180,000 depending on experience. In addition to a competitive salary, you will also receive up to 40% discount on products, a generous product allowance, and a parental support program.

About the Role

This is a senior leadership position that requires extensive experience managing large format retail environments. As a Senior Retail Operations Manager, you will be responsible for ensuring seamless and memorable customer experiences, building a highly effective team through ongoing training and mentoring, and engaging and motivating your team to meet KPIs and uphold company values.

Requirements
  • Minimum 3 years' experience managing a large format retail environment
  • Passion for exceptional customer service and creating MECCA-magic moments
  • Coaching and mentoring experience focusing on team member development
  • A make-it-happen mindset with a proven ability to develop strong relationships
  • Genuine care for people and striving to create the best possible team member experience
About MECCA M-PACT and MECCA M-POWER

At MECCA Brands Pty Ltd, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we're transforming our business by building environmental and social sustainability-focused thinking into our operations. We believe that beauty has the power to change lives, and through our social change movement, MECCA M-POWER, we support organisations dedicated to creating a future where the next generation can thrive.



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