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Administrative Claims Coordinator

1 month ago


Sydney, New South Wales, Australia EML (Employers Mutual Limited) Full time
Job Opportunity

We are seeking a highly organized and detail-oriented Administrative Claims Coordinator to join our team at EML (Employers Mutual Limited). This full-time permanent role is based in our Sydney CBD office and offers a competitive salary.

Company Overview

EML is an equal opportunity employer that values diversity and inclusion. We offer a collaborative and supportive work environment where everyone feels valued and respected.

Job Description

The successful candidate will provide administrative support to our Case Managers, focusing on the pro-active administration and management of claims. Key responsibilities include:

  • Providing claims administration support to our Case Managers
  • Communicating with policy holders regarding wages and accurately calculating wage entitlements
  • Answering phones and providing customer service
  • Taking messages and performing data entry tasks
  • Coordinating medical and travel appointments
  • Filing and sending documents

Required Skills and Qualifications

To be successful in this role, you will possess:

  • Prior experience in administration, preferably in the insurance industry or legal industry
  • A high level of typing accuracy and proficiency in MS Word and Excel
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Time management and organizational skills

Salary and Benefits

We offer a competitive salary ranging from $55,000 to $65,000 per annum, depending on experience. In addition to your salary, you can expect:

  • A comprehensive employee benefits package
  • Ongoing professional development opportunities
  • A collaborative and supportive work environment

About EML

EML (Employers Mutual Limited) is a leading provider of workers' compensation insurance solutions. Our mission is to deliver exceptional customer service and support to our policyholders and customers.