Excellent Customer Service Specialist
18 hours ago
Customer Experience Specialist
\Coles Supermarkets operates a vast network of stores across Australia, fostering collaboration among team members in various roles. Our stores are dynamic environments where life is fast-paced and engaging.
\As part of our diverse team, you will serve local communities, contributing to the well-being of our customers. Each day brings valuable experiences and comprehensive training that sets you up for long-term career growth at Coles Group.
\About the Role:
\We seek a Customer Experience Specialist with attention to detail and a commitment to delivering exceptional customer experiences. Our online platform helps streamline grocery shopping by safely delivering orders to customers' cars, secure lockers, or homes.
\As a specialist, you will select and pack high-quality products for weekly shops, inspiring customers when they receive their orders.
\About You and Your Skills:
\- Attention to detail, consistency, and accuracy
- Pride in ensuring customers receive excellent products
- Active work with enthusiasm, energy, and pace – standing for long periods and moderate lifting/reaching
- Availability to work flexible hours across store trading days (including early mornings, evenings, and weekends)
Take Your Next Step:
\At Coles, it's not about discounts; it's about joining a team that invests in your wellbeing and professional development, celebrating your contributions and offering flexible work and additional leave entitlements.
\We're committed to creating a workplace that's safe and respectful for our team, encouraging applications from people of all ages, cultures, abilities, sexual orientations, and gender identities. We'll adjust our recruitment process to support candidates with disabilities.
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