Customer Service Coordinator
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for creating a welcoming environment for our residents and delivering a positive experience.
As a key member of our team, you will provide exceptional customer service, respond to resident inquiries, and take the initiative to monitor and report concerns related to resident safety and wellbeing. You will also coordinate administrative duties, including mail and filing, and assist with a range of enquiries related to student residency, studies, and wellbeing.
The ideal candidate will have excellent communication and organisational skills, with a strong commitment to delivering high-quality customer service. If you are a team player who is passionate about creating a positive experience for our residents, we would love to hear from you.
Key Responsibilities:
- Provide exceptional customer service to residents
- Respond to resident inquiries and concerns
- Monitor and report concerns related to resident safety and wellbeing
- Coordinate administrative duties, including mail and filing
- Assist with a range of enquiries related to student residency, studies, and wellbeing
About UniLodge:
UniLodge is a leading provider of student accommodation in Australia and New Zealand. We offer a range of accommodation options, including studios and shared apartments, and are committed to providing a safe, secure, and healthy living environment for our residents. We are passionate about creating a positive experience for our residents and are looking for like-minded individuals to join our team.
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