Customer Service Liaison

2 weeks ago


Canberra, ACT, Australia UniLodge Full time

About the Role

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering a positive resident experience and providing exceptional customer service.

Key Responsibilities

  • Creating a friendly environment and delivering a positive resident experience
  • Assisting with a range of enquiries related to student residency, studies, general needs, and overall wellbeing
  • Monitoring and reporting concerns and/or issues relating to resident safety and wellbeing
  • Coordinating and executing administrative duties

Requirements

  • Eligibility to work in Australia
  • National Police Check (completed within last 3 months)
  • Working with Vulnerable People's Check

About UniLodge

At UniLodge, we provide a home away from home for our residents and aim to hire staff who will champion fostering a safe, secure and healthy living environment. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities.



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