Customer Service and Facilities Coordinator
4 weeks ago
The Customer Service and Facilities Officer will provide support to the CRCS Customer Service team and the Facilities Coordinator to effectively manage facilities and ICT equipment/assets across CRCS sites.
Key Responsibilities- Assist the Facilities Coordinator to manage and administer facilities, assets, and ICT equipment and their respective systems.
- Manage maintenance requests and preventative maintenance schedules.
- Oversee contractor induction and oversight.
- Coordinate security arrangements and access allocation to employees, contractors, and hirers.
- Handle internal room bookings.
- Manage external venue hire including bump-in/bump-out and maintaining associated documentation.
- Ensure timely provision of facilities and maintenance duties.
- Maintain accurate documentation for room bookings/venue hire.
- Liaise effectively with contractors, suppliers, and delivery personnel to support efficient service delivery.
- Meet all legislated Work Health and Safety requirements and obligations related to this role and assigned safety roles.
- Certificate III or II in Office Administration or equivalent or working towards a qualification or extensive work experience.
- Current driver license and use of a roadworthy, registered, comprehensively insured vehicle for work purposes.
- CRCS employees must hold a satisfactory Working with Vulnerable People registration and have this with them at all times whilst employed by CRCS.
- CRCS employees are required to undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment.
- Discounted early education and care program Services and gym membership.
- 15 days personal leave and 17.5% annual leave loading.
- Access to salary packaging up to $15,900.
- Up to 3 additional leave days between Christmas and New Year.
- Genuine flexibility in working hours and location with support for office and/or remote working.
- Commitment to supporting your professional development.
- Access to our Employee Assistance Program.
We are a supportive and inclusive workplace with excellent conditions and a commitment to supporting our employees' professional development.
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Customer Service and Facilities Officer
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Customer Service and Facilities Officer
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